Deatrick Engineering Associates, Inc. (DEA) is a Civil Engineering firm specializing in Construction Materials Testing (CMT), Third-Party Inspections and Geotechnical Engineering.

DEA is looking for a full-time dispatcher. The dispatcher position requires communication with project managers, engineering technicians, client representatives, contractor representatives and others as applicable regarding scheduling and dispatching of approximately 8-10 technicians to project sites.

We are looking for a person that has strong computer skills, especially in Microsoft Excel, has great communication skills, works well under pressure, has the ability to be a problem solver and has a willingness to help out when needed.

Responsibilities:

• Assisting clients with dispatch phone calls and scheduling technicians for field and or lab testing service.
• Communicate and coordinate with field technicians regarding daily jobs or updates
• Arranges job assignments by appropriately trained field technicians
• Ability to work with staff and clients and resolve problems
• Input dispatch information into Excel system
• Report creation and documentation of work performed by time spent, as appropriate.
• Reconciles job assignments daily
• Updates supervisor and managers with progress or delays on any projects
• Strong skill/experience in Microsoft Outlook, Word, and Excel
• Accuracy, attention to detail and timeliness with project results required
• A great work ethic and ready to learn attitude
• Must be punctual, reliable and dependable
• Familiarity with a construction materials testing engineering firm operations a plus

Expectations:

• Familiarity with the Central Florida Area
• Must be a proactive self-starter with strong initiative and attention to detail
• Flexible demeanor, pro-active thinker, positive attitude, maintains confidentiality
• Effective organization, time management skills and ability to shift priorities as necessary
• Ability to take direction, follow procedures, and ask appropriate questions
• Effective communication skills at all levels (front-line through executive), both verbal and written
• Demonstrated ability to work well independently, but function within a team environment
• Develops a good working relationship with all levels of staff

Benefits:

• Company sponsored health insurance
• Dental, vision, supplemental insurance
• 401K
• Paid holidays and paid time off

Deatrick Engineering Associates, Inc. is a Drug Free environment and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.